Eileen Chi profile photo

Hello! My name is Eileen [eye-lean].

I am a user researcher and experience designer with a background in Civic Tech, B2B, and ecommerce.

Digitizing Veteran Benefits

How can we reduce the 'time tax' on Veterans by digitizing the claims appeals process?

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Ecommerce Redesign

How can we increase the conversion rate of our product detail page?

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Evaluative Research

How can we minimize purchasing confusion between digital and physical gift cards?

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Digital Transformation

How can Corodata maintain a cohesive online brand and increase their form engagements?

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